Skip to contents

Contact us

How can we help you?

Whether you need help with browsing or you have any questions about our products and services, you can always rely on a professional answer.

If you need information about our products

or services, or if you want one of our managers to get in touch with you, we offer two contact channels.

Business hours:
Monday to Thursday, from 8:00 to 18:00 hours (Spanish mainland time)
Friday, from 8:00 to 17:00 hours (Spanish mainland time)

Business hours in August:
Monday to Friday, from 8:00 to 15:00 hours (Spanish mainland time).

We are convinced there is always room for improvement.

And no one better than our customers to tell us how to continue learning. To make things easier, you can fill in one of the standard forms below to submit your complaint and resolve any discrepancies as quickly and efficiently as possible.

File a complaint

If you want to make a complaint about any aspect covered in our regulation, please visit the customer service area. You'll find the full regulation as well as details of how to make your complaint.
Bankinter customer service area

Got a question?

The Bankinter Corporate help centre has the answer.