- Línea Directa will try to ensure that the company does not have to stop its professional activity in the event of any unforeseen event. It will therefore try to repair the vehicle in situ at the place of the breakdown, providing the insured with the necessary technical assistance to perform an emergency repair right where you are if possible.
- If the broken down vehicle is in Spain, France, Portugal, Andorra or Gibraltar, Línea Directa will pay the costs of towing the vehicle to the selected workshop in Spain.
- If the breakdown occurs in any other country, Línea Directa will take the vehicle to the nearest official dealer or specialist workshop, with a maximum distance of 100 km.
Travel assistance for people
If, unfortunately, the problem is more serious and it takes more than a day to repair the vehicle, Línea Directa will offer the driver and the occupants of the company vehicle three options:
- Stay in a hotel of up to 4 stars for a maximum of 4 days.
- Take them to their usual address.
- Take them to their destination, provided that the cost does not exceed the cost of returning home.
Driving licence recovery course
If the insured has lost all the points on their licence, Línea Directa will help them to get back to work as soon as possible. Among other services, the insured will be given the option of taking out fine management coverage, which includes payment of the cost of the road awareness and re-education course up to €500, as well as the test fees to recover the driving licence.
An exclusive comprehensive medical treatment service, which is extended to the driver and any legitimate occupant of the insured vehicle, as well as to third parties affected in a claim involving a vehicle insured by Línea Directa. Specialists in different disciplines who will do everything possible to speed up the process.
Traffic fine management
Línea Directa is acutely aware of how complicated dealing with fines can be, which is why they offer additional coverage: Línea Directa will challenge the insured's fines, both those that have been published in the official gazettes and those that the insured sends it, so that nothing interrupts their business.
Línea Directa offers the insured a replacement vehicle if they are left without a vehicle as a result of theft, a claim involving damages or a write-off.