How should I report attempted fraud or scams?

If you suspect or have been a victim of fraud or a scam, call our Fraud Assistance Service on 900 81 00 62 (917 93 23 00 from outside Spain), available 24/7, 365 days a year, or go to the nearest branch to receive help.

If you have been the victim of a card fraud or a scam, you can also use the Bankinter website or app to block your card, or alternatively contact VISA (900 991 124) directly to cancel it.

If you want to tell us about a suspicious email, contact: [email protected]. We really appreciate your help. But remember that this address is for reporting only, not for dealing with a problem. Use the channels mentioned above if you need help.