Frequently Asked Questions about Urgent Operations
How do I identify fraud?
- If you have connected to our website and you are asked for a coordinate without having started a transaction that would require it, don't do it - it may be malware.
- Do not open suspicious emails without confirming the identity of the sender by phone or in person.
- Always check that the address in your browser bar is Bankinter's official site.
- Ignore emails and phone calls that threaten to block your accounts or credit cards if you do not update your data. Bankinter would never do anything like that.
- Do not open attachments from unknown sources.
- Do not open attachments with executable extensions (.exe, .bat, .com, .cmd, .scr, .vbs, etc.).