Can I change the terms and conditions of my mortgage?

1. Who is the data controller?
The data controller is Bankinter, S.A. (hereafter to be referred to as '“Bankinter”') with CIF A28157360 registered office at Paseo de la Castellana, 29. (28046 Madrid).

2. Why do we process your data?
We will process the data you provide to obtain information about this request and, if applicable, finalise the purchase of the product in question.

3. What are the legal grounds for processing your data?
The legal grounds for the purpose stated above is the need to process the request for information. Accordingly, if you refuse to supply the personal data requested, or if you supply inaccurate or incomplete data, we may not be able to provide you with the service. You are responsible for ensuring the truthfulness of the data provided, and for notifying Bankinter if there is any change to your data.

4. Who will receive your data?
We will only disclose your data to third parties if legally obliged to do so.

5. How long will we keep your data?
Unless you have stated otherwise, we will keep your data for a period of six months. As soon as they are no longer necessary for the purposes described above, the data will be blocked for the period for which they may be required for carrying out, or defending, administrative or legal actions, and they may only be unblocked and processed again for this purpose. Once this period has elapsed, the data will be cancelled definitively.

6. What are your rights in relation to the processing of your data?
You may exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability in the circumstances and under the scope established by the applicable legislation currently in force. To exercise your rights, please contact us by writing to the following address: Bankinter, S.A. Operations - Data Protection, Calle Pico San Pedro 1, Tres Cantos, 28760 Madrid, enclosing a copy of your national ID or any other identifying document. Please note that you also have the right to lodge a claim with the Spanish Data Protection Agency.

7. Where can you obtain additional information about the processing of your data?
You can get further information about how Bankinter processes your data at this here.