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Triple management to generate triple value

In 2016 Bankinter launched the ‘Three in a row’ Plan, which is a multi-year programme for managing sustainability that will end in 2020. The plan takes its name from the three dimensions that form part of the Bank's sustainability model (economic, social and environmental).

The objective of the ‘Three in a row’ Plan is to provide a response to the three major challenges (economic due to the change in model, social due to demographic change and environmental due to climate change) identified in Spain and Portugal, countries in which the Bank carries out its main activity.

The plan is based on the Sustainability Policy that was approved by the Bank's board of directors in January 2016. This policy has 10 principles whose objectives are to contribute to the sustainable development of the environment and the prosperity of society, based on Bankinter's three strategic pillars of quality, innovation and technology, and in line with its corporate values. 

This policy is supplemented by the other internal policies reflecting the guidelines set out by the Bank.

With respect to Royal Decree Law 18/2017, which transposed the European directive on the disclosure of non-financial and diversity information into Spanish law, over the last few years Bankinter has reported information on its social, employment and environmental management, matters relating to anti-corruption and bribery, diversity in governing bodies, and management with regard to respecting human rights, in anticipation of this new legal framework.

During the preparation of the plan, a dialogue management system was put in place with stakeholders in order to discover their expectations and motivations, and to be able to involve them in sustainability management.

As part of the sustainability strategy, a number of actions are developed including: 

  • The consideration of new regulations, such as the Good Governance Code of Listed Companies of the CNMV, and their application in Bankinter.
  • The analysis of the results of the assessments of the most prominent sustainability indexes, such as DJSI, FTSE4Good, MSCI and Sustainalytics.
  • The monitoring of international trends and reporting frameworks such as the GRI G4, IIRC, ISO 26000, SGE 21 and the new version of ISO 1400.
  • The consideration of the best practices of global sector leaders.
  • The analysis of the results of customer satisfaction surveys.
  • The analysis of the results of employee satisfaction surveys.
  • The analysis of RepTrack results.
  • Inclusion of the United Nations Sustainable Development Goals as part of sustainability management.

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