News
Bankinter multiplies special announcements and actions for customers during coronavirus crisis
The bank’s has tripled its assistance with retail customers at branches and increased its contacts with corporate customers sixfold on average.
Since the start of this situation, the bank has doubled down on its advisory services regarding credit, investment and markets.
Bankinter raises Contactless payment limit from 20 to 50 euros so that customers will not have to enter PIN number
The bank has announced the measure to customers in regard to any cards they hold
Bankinter will pay unemployment benefits a week early as part of its shock plan to mitigate the impact of COVID-19
The bank will make early payment of this subsidy tomorrow, 3 April, to give liquidity to customers who receive it.
Bankinter is helping customers access all its measures to reduce the impact of coronavirus
The bank is launching an advertisement campaign through April to spread awareness and give customers, vendors and employees access to propositions in its shock plan.
In an open letter, chief executive officer María Dolores Dancausa makes a set of pledges toward the bank's several stakeholders, such as preserving the jobs of all employees.
Bankinter will maintain Salary Account advantages for those whose income falls below the required minimum due to the impact of coronavirus
The bank is relaxing requirements for current holders of the Salary Account and Business Account whose income has decreased due to this crisis and cannot deposit the required monthly minimum of 1,000 euros.
The purpose of these measures is to allow customers with this account to continue to enjoy its distinctive advantages.
Bankinter advances payment to all its vendors in up to 15 days in order to minimise any financial impact they suffer due to coronavirus
The bank has already adapted its procedure so that all businesses and professionals providing products and services can collect early, reducing its average payment period by 25%.
Bankinter will allow principal repayments on household mortgages that do not meet requirements in emergency decree to be deferred for up to four months
The bank approved this measure to help household liquidity in the current coronavirus situation and may extend it for up to 12 months in necessary cases.
The bank will grant this payment holiday to salaried employees who become unemployed, to those affected by a temporary redundancy schemes (in Spanish, ERTE), to any professionals, sole traders and employees in industries where operations have been halted due to extraordinary measures.
Bankinter to pay customers’ pensions early to help mitigate the impact of coronavirus on families’ finances
The bank is immediately initiating processes to pay pensions tomorrow, 25 March, five days before the regular pay date.
Bankinter is taking new measures to help certain companies, such as grace periods on loans and reverse factoring post-financing, as well as grace periods and term extensions on leases to SMEs and sole traders.
Bankinter implements a set of new measures to support customers in the coronavirus situation
This special course of action includes credit facilities to mitigate the financial burden on affected customers and help them reinforce their finances in view of the impact of the current situation.
Measures are aimed at companies, SMEs and sole traders in industries affected by the coronavirus situation, in addition to particularly vulnerable retail customers.