Milestones
Exceptional results
Record net profit
0 M€
(+14.4%)
ROTE
0%
Solid growth
+0%
Crecimiento en volúmenes con clientes
+0%
growth in volumes of assets under management
High efficiency and risk quality
0%
non-performing loans
0%
cost-to-income ratio
Robust capital position
0%
CET1
Geographical diversification of income
Strength in Spain and a growing contribution from Portugal and Ireland to Group gross operating income.
People engaged
0%
of new junior hires
0
average age
More innovative and digital profiles
following the integration of EVO Banco.
Gender balance
0% women
0% men
Active listening and customer service
+1 million of active customers
Improved customer perception: Aggregate NPS of 51.4 (+8.4%)
Significant progress in digital quality and the omnichannel experience.
Differential transformation
AI has become a pillar of differentiation, operational efficiency and improved customer experience.
Decisive boost for artificial intelligence with the launch of "AI First", a strategic programme to accelerate the cross-functional adoption of generative AI at Bankinter.
0%
of gross operating income intended for technology.
Sustainability as a lever
Significant development of the ESG products and services proposal to help customers with their transformation and decarbonisation projects.
Achievement of decarbonisation objectives in the corporate book, with a reduction of 15.6% in emissions financed per million euros.