Sustainability > Sustainability
A more transversal plan
Bankinter launched in 2016 its new 'Tic Tac Toe' plan, a multi-year programme of sustainability management for the 2016-2020 period. The plan takes its name from the treble dimension – economic, social and environmental – of the bank's strategic sustainability model. The new plan has the same structure as the previous plan, but expands its strategic lines and the programs are deeper.
The objective is to provide a more ambitious response to the three major challenges crisis identified 2012 (economic due to the change in model, social due to the demographic change and environmental due to climate change) that persist in 2016, in both Spain and Portugal.
The new plan is based on the new Sustainability Policy that was approved by the Board of Directors in January 2016. This policy has 10 principles whose objectives are to contribute to the sustainable development of the environment based on the three strategic pillars of quality, innovation and technology, in line with Bankinter's corporate values. The principles are as follows:
1. The promotion of best practices of corporate governance in management, ensuring compliance with the legislation, responsible finances, transparency, ethics in business and suitable risk management.
2. The development of products and services aimed at our customers and the establishment of a balanced, transparent and clear relationship.
3. Taking into consideration the economic, social and environmental impacts in the design of its products and services.
4. The financial integration of people with disabilities, guaranteeing them access to Bankinter's services on equal terms, ensuring there is no discrimination for this reason through the “A Bank for All” project.
5. The advanced management of people as the bank's most important capital, promoting their wellbeing and motivation through conciliation measures, personal and professional development and health promotion.
6. Contribution to the social development of the community in which the bank operates, both through its own activity and through initiatives aimed at the citizenry, through the Bankinter Foundation for Innovation, for collaboration with the third sector and the corporate voluntary work programme.
7. Carry out its business in the manner that most respects the environment, involving its main stakeholders.
8. The responsible management of the chain of suppliers, fostering a positive mutual influence society for the improvement of the social, ethical and environmental fulfilment
9. The incorporation of ESG (environmental, social and governance) criteria in the analysis of investment and financing.
10. The acceptance of the collected commitments contained in international protocols and standards, implementing their best practices.
This policy is supplemented by the other internal policies reflecting the guidelines set out by the bank.
To ensure compliance with the recommendations of the Sustainability Policy, a new plan was designed in accordance with the principles for corporate social responsibility set out in the Good Governance Code of Listed Companies published by the CNMV in February 2015. During this process, a system of management of dialogue with stakeholders was launched in order to ascertain their expectations and motivations. The following activities were highlights:
(G4-26)
The Board of Directors is the body responsible for establishing and overseeing compliance of the Sustainability Policy and its instruments of implementation, and to decided on any modifications that should prove necessary.
The Board's Appointments and Corporate Governance Committee is responsible for monitoring implementation of this Policy.
The Sustainability Committee, which is chaired by the Chairman of the bank, and comprises the heads of areas related to management of sustainability, is the body responsible for proposing and executing the 'Three in a row' plan by planning and implementing the initiatives set out in the plan, and integrating in each area of the bank the principles set out in the Sustainability Plan in a manner that is aligned with and integrated in the bank's global strategy.
The Sustainability Division is responsible for coordinating actions defined in the Lines and Programmes of the Strategic Plan and monitoring thereof, for verification of the degree of compliance of the objectives flowing therefrom, and for identifying areas of improvement, in accordance with recognised ethics and sustainability standards and indices.
Lastly, the Internal Audit is responsible for supervision of non-financial information that is reported at least once a year by the Sustainability Committee to the Board, via the Appointments and Corporate Governance Committee.
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