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Remote banking

How I do request a new coordinates card?

You need a coordinates card to view your finances and perform remote transactions. If you don't have one, you can request one by calling Telephone Banking on 91 657 88 00 (or +34 91 657 88 00 if you're calling from abroad).

You need a personal access code or PAC to call Telephone Banking. Don't worry if you can't remember it. You can easily retrieve it as follows:

  • Log in to Mobile Banking and select “Personal”/My details; or go to the website, select the drop-down menu for your name and click “My details”.
  • Go to “Login and settings” and click “Edit”: you can edit your username, password and PLC.

Remember: we'll ask you for a coordinate and a security code that we'll send by SMS to your phone to confirm all your transactions.


Youth Account

Whatever your pace, we'll keep up with you. With BK Youth you can check and manage your finances from your phone and use any ATM.
Find out more about Youth Account

Salary account

Improve your salary with more perks, no fees and no maintenance charges.
Find out more abouy salary account